International Orders Policy
Frequently Asked Questions
Yes, we ship outside the US.
Because of the potential for credit card fraud that arises from foreign banks not
verifying billing addresses and card security codes, we do not accept credit cards
from outside the United States, with the exception of American Express when the
order is shipped to a pre-approved address, and the card is issued directly by American
Express, not a foreign bank. Otherwise, international orders may only be paid for
by credit cards issued by a US bank to a person with a US billing address, by wire
transfer, Western Union, MoneyGram, or PayPal (only when shipping to the billing
address). In some countries, PayPal will accept a credit card; in others a cash
deposit is required. Please contact PayPal to see if they will accept credit cards
from your country. A copy of our wire transfer information form is attached.
To place an order using PayPal, shop our site as you normally would. When you are
ready to check out, click on the yellow PayPal button in the shopping cart. If your
country is in the drop-down list, proceed with the PayPal checkout.
To place an order using PayPal from a country that is not yet enabled on our site,
send an email to firstname.lastname@example.org
, listing the items you want to purchase. Please include the manufacturer's SKU(s)
or the cid= number(s) listed below the image on the item page(s) on our site. Be
sure to include your complete shipping address and phone number. We will send you
an email with the prices for each item, the shipping cost, and the total. When you
confirm this price, we will send you an email via PayPal with a request for payment.
When PayPal informs us that they have received your payment, we will begin the order
process on our side.
We only give prices in US dollars. The final price in your currency will depend
on the exchange rate on the day you complete your wire transfer or PayPal transaction.
We cannot be responsible for fluctuations in currency exchange. The prices for the
items you want are the same as those listed on our site.
Our prices do not include any duties, customs, or taxes that may be imposed by your
government. You will be responsible for making any such payments after your order
arrives in your country. We ship via FedEx. FedEx will sometimes decide to collect
customs and duty charges when they deliver, and other times will hold the package
at their warehouse until you come and pay these charges. We suggest that you contact
your local FedEx office and inquire about their policy.
All products we sell come with a US warranty. While an international warranty may
also be included, it is possible that your equipment may need to be returned to
the US for repair. This may vary from manufacturer to manufacturer and even product
Export of U.S. manufactured night vision equipment is strictly prohibited without
a valid export license issued by the U.S. Department of State Office of Defense
Trade Controls, in accordance with International Traffic in Arms (ITAR), Title 22,
Code of Federal Regulations Part 120-130, and/or the U.S. Department of Commerce.
First generation devices of foreign manufacture may be shipped outside the US without
Exact shipping cost will require your city, country and postal code (if used),
and phone number. Shipping price also depends on shipping speed, current fuel prices,
total weight, size, and the insurance value of the order. If you use PayPal to pay,
your shipping cost will show after you have entered your address and reach the final